Am I Asking It Properly?: Designing and Evaluating Interview Chatbots to Improve Elicitation in an Ethical Way

The increasingly prevalent use of chatbots provides an innovative way to conduct conversation interviews. However, the lack of comprehensive design guidance and robust evaluation methodologies challenge designers in developing interview chatbots with good elicitation and ethics. This proposal presents our progress on investigating interview chatbots' performances in eliciting high-quality response without breaking any ethical rules, based on which an automatic evaluation framework will be developed. We also present our plan to propose design implications and prototypes for more robust interview chatbot development cycle.