残疾游客提供旅游设施和访问设施的利益和障碍

Priti Nariya Kesami, Ni Ketut Arismayanti, Ni Putu Mirna Sari
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引用次数: 0

摘要

除了其他部门外,旅游业是一个具有巨大发展潜力的外汇生产者。旅游业通常是每个国家和城市的经济支柱。其中一个以旅游业为支柱产业的城市是登巴萨市。按照世界旅游组织的说法,作为一个旅游城市,登巴萨市不仅可以为普通游客提供设施和无障碍设施,残疾游客也可以使用。2014年,登巴萨市与其他15个城市一起被联合国教科文组织确定为包容性城市。由于利益相关者在提供设施和可达性方面的作用,登巴萨市成为了一个包容性城市。本研究的目的是确定每个利益相关者在为残疾游客提供设施和可达性方面的作用以及利益相关者在提供设施和可达性方面的障碍。本研究采用描述性定性方法,结合观察法、文献法和深度访谈法。Informan在这方面的资料在本研究中采用了有目的的抽样方法。本研究结果显示,在登巴萨市为残障游客提供设施和可达性的利益相关者的角色根据其识别分为三类:主要利益相关者、关键利益相关者和次要利益相关者。并根据利益相关者对提供设施和可达性的兴趣程度对关键利益相关者、拥挤利益相关者和竞赛Setter利益相关者的影响进行了审查。虽然利益相关者为残障游客提供设施和无障碍并不是残障游客的数据收集,但社区中社区对残障游客设施和无障碍的心态以及利益相关者之间的监管合作。根据研究结果提出建议,特别为政府日后可记录残障游客,以便他们能树立智慧。此外,还需要政府和私营部门或组织之间的良好合作,可以为残疾游客提供复杂和容易的信息,特别是在旅游方面。关键词:残障游客,利益相关者,设施与无障碍,登巴萨市
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Peran dan Hambatan Stakeholders Dalam Penyediaan Fasilitas Dan Aksesibilita Pariwisata Bagi Wisatawan Disabilitas
Tourism is a foreign exchange producer that has great potential to be developed in addition to other sector. The tourism industry is generally the mainstay of economy in every country and city. One of the cities that make tourism as a mainstay sector is a Denpasar City. In line with the phrase from UNWTO as a tourism organization, Denpasar City as a tourist city able to provide facilities and accesibility no only for general tourist, disabled tourist can use. Denpasar City determined as an inclusion city by UNESCO in 2014 with 15 other cities. Denpasar City became an inclusion city due to the role of stakeholder in providing facilities and accessibility. The purpose of this reasearch was to determine the role of each stakeholder in provide facilities and accessibility for disabled tourist and stakeholder barriers in provide fcilities and accesibility. The research used descriptive qualitative method with observation, documentasion and indepth inteview method. The Informan in this information in this research used purposive samling method.   The result of this research showed roles of stakeholder interest in providing facilities and accessibility for disabled tourist in Denpasar City divinded into three categories besed on their identification primery, key and secondary stakeholder. while reviewed based on the influence of level of stakeholder interest in providing facilities and accessibility key stakeholder,Crowed stakeholder and Contest Setter stakeholder. while  stakeholder berries providing facilities and accessibility for disabled tourist is no data collection regarding disability tourist, the mindset of the community in the community regarding facilities and accesibility for disabled tourist and regulation cooperation among stakeholder. Based on the results of research suggestions is especially for goverment in the future can be record disability tourist so they can establish wisdom. Besides that there need to be good cooperation between the goverment and the private sector or with the organization can provide complate and easy information to disability tourist especially in the tourism.     Keywords: Disabled Tourist, Stakeholder, Facilities and Accessibility, Denpasar City.
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