Knowledge creation and transfer in a public organisation

The main theme of this research study is to ascertain how knowledge is identified, acquired, transformed and distributed in a public organization. The methodology of the study is based on the paradigm proposed by Paramo (1999), “Reconstruction of the Totality”, and is aimed at finding the reality of the fact being studied. It is qualitative, inductive and cross-sectional, aided by certain quantitative aspects. For the field work, tools such as non-participatory observation, questionnaires and documental analysis, as well as questionnaries used inside ans outside the organization, were used. Results of this research point that even though the organization analyzed, it actions that create and transfer knowledge, not all have this intention or are planned for this purpose.