电子政务采用的概念化

Rahmath Safeena, Abdullah Kammani
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引用次数: 31

摘要

电子政府有助政府适时以电子形式向市民提供有关的政府资讯,并为市民提供更优质的服务。如今,信息技术已被公认为是将经济活动转变为有效治理和开发人力资源的有效工具。电子政务是一种基于信息通信技术服务的政府管理方式。电子政务的本质是利用信息技术打破行政组织的边界,建立一个虚拟的电子政务。电子政务倡议在大多数国家都很常见,因为它们承诺建立一个透明的、以公民为中心的政府,并降低运营成本。随着电子政务的兴起,公共行政理论与实践进入了一个新的知识时代。电子政府为政府提供更优质、更具成本效益的服务,以及改善市民与政府的关系,提供了巨大的推动力。本文讨论了电子政务实施的不同问题、挑战、采用因素,并对这些因素进行了概念界定,提出了提高电子政务绩效的概念框架。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
CONCEPTUALIZATION OF ELECTRONIC GOVERNMENT ADOPTION
E-government facilitates provision of relevant government information in electronic form to the citizens in a timely manner and better service delivery to citizens. Information Technology today is recognized as an effective tool for turning the economic activity in efficient governance and in developing human resource. E-government is a kind of governmental administration which is based on ICT Services. The essence of egovernment is using information technology to break the boundary of administrative organizations, and build up a virtual electronic government. E-government initiatives are common in most countries as they promise a transparent, citizen-centric government and reduce operational cost. Emerging with Egovernment, theories and practices of public administration have stepped into a new knowledge era. Egovernment presents a tremendous impetus to move forward with higher quality, cost-effective, government services and a better relationship between citizens and government. This paper discusses the different issues, challenges, adoption factors for e-government implementation, conceptual demarcation on these factors and, presents a conceptual framework for better e-government performance.
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