The impact of the quality assurance system on improving the performance of employees in Iraqi higher education institutions: An exploratory study for academic and administrative bodies

The research aims to reveal the level of impact of the quality assurance system in improving the performance of employees in (academic and administrative bodies) institutions in Iraqi higher education. Bearing in mind the positive and negative effects of the Iraqi higher education environment on the impact of the level of performance. The research procedures and study method were organized according to the descriptive approach, where (presentation, analysis and conclusion on the theoretical side, and the quantitative method based on statistical methods on the field side). The research adopted a main hypothesis that (there is a statistically significant effect of the implementation of the quality assurance system on the level of performance of academic and administrative bodies in Iraqi higher education institutions). A sample of lecturers at the University of Basra was selected as a field of study. Because the University of Basra includes a group of highly experienced and experienced lecturers in the field of higher education. The study sample included a group of lecturers who are well-known for their reputation and scientific competence at the university. The research used for data collection purpose a checklist, which was prepared for this purpose. The research adopted some statistical methods that are compatible with the nature of the analysis. The research reached a set of results and the most important of which was the existence of a gap between the theoretical perceptions of the quality assurance system in Iraqi higher education. The extent to which the requirements for field implementation of the system were provided. As well as the variation in the level of awareness of the sample members in the ability to compare between theory and implementation.