语音邮件用户界面的个性特征

John P. Chin
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引用次数: 9

摘要

本研究评估了用户对当前语音邮件系统的看法,并确定了应纳入未来基于代理的产品的理想特征。新手和专家都认为语音邮件用户界面具有相似的个性特征:实用、智能、礼貌、高效、直率、复杂、有条不紊、进步和警觉。令人惊讶的是,专家比新手更希望拥有富有想象力的个性。此外,20%的专家没有将想象力与测试的语音邮件系统联系起来。研究结果表明,未来专家语音邮件用户界面应该具有想象力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Personality trait attributions to voice mail user interfaces
The present study assesses user perceptions of current voice mail systems and identifies desirable traits that should be incorporated in future agent-based products. Both novices and experts ascribed similar personality traits to voice mail user interfaces: practical, intelligent, courteous, efficient, straight-forward, sophisticated, methodical, progressive and alert. Surprisingly, significant y more experts desired a more imaginative personality than novices. Moreover, 20% of the expxts did not associate imaginative with voice mail systems tested. The results suggest that future voice mail user interface for experts should project an imaginative quality.
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