An investigation into web accessibility standards as a practical study with older and disabled citizens

To coincide with the growth of online services, website standards are progressing to evolve to maintain levels of consistency and usability amongst all web design. Another important aspect is also to include as many users and user groups as possible, especially older and disabled users, given the high potential benefits for those users from the online information, advices, and services. The changes brought about by standardising web design can be both large and small. Ideally the changes will be small enough to go unnoticed by users, but our aim was to see whether even the small changes can make reasonable differences for test users.