下着雨,下着倾盆大雨,检查员打鼾:不同工作环境下的任务选择

A. Scott
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引用次数: 5

摘要

员工通常对自己的日程安排和任务有自己的决定权。一个可能影响员工日程安排的因素是工作环境——有些环境比其他的要好。我们研究工人如何改变他们的生产产出,并选择不同的任务作为理想的工作环境的变化。我们将美国大陆的路边检查员进行的超过1600万次检查的纵向数据与检查时的天气数据配对。我们发现检查员在恶劣天气下减少了他们的产量——在异常寒冷的天气里减少了16.2%,在雨雪天气里减少的更多。在天气恶劣的日子里,检查员更有可能选择与天气接触较少的任务,并且每次检查发现的违规行为较少。与之前的研究一致,检查员越疲劳,发现的违规行为就越少;他们也会选择更容易的任务。本研究对工作设计、检查偏差和运输安全具有启示意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
It's Raining, It's Pouring, the Inspector is Snoring: Task Selection in Varying Work Environments
Workers often have discretion over their schedules and the tasks they perform. One factor likely to influence a worker’s scheduling decision is the work environment – some environments are better than others. We study how workers change their productive output and select different tasks as the desirability of the work environment changes. We pair longitudinal data from more than 16 million inspections conducted by roadside inspectors across the continental United States with weather data at the time of inspection. We find that inspectors reduce their output in bad weather – up to 16.2% on unusually cold days, and more in the rain and snow. Inspectors are more likely to choose tasks with less exposure to the weather on days with bad weather, and find fewer violations per inspection. Consistent with prior research, inspectors find fewer violations as they grow fatigued; they also select easier tasks. This research has implications for job design, inspection bias, and transportation safety.
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