A COMPARATIVE ANALYSIS OF PERFORMANCE INDICATORS FROM THE SURGICAL DEPARTMENT OF A MULTIDISCIPLINARY HOSPITAL IN DYNAMIC OVER 5 YEARS (2017-2021)

Many countries have actively implemented reforms over the last two decades to incrеase the productivity of their healthcare systems and the effectiveness of treatment and prevention activities. And the classical indicators of hospital performance such as the use of hospital beds and the quality of hospital care are the main indicators of good management in a hospital. Material and methods. The object of the study is the medical and statistical performance indicators of the surgical department and the surgical day hospital of the multidisciplinary hospital in Almaty for 5 years (2017–2021). As a source of information, an electronic database of the statistical department of the hospital was used. Medical statistical analysis was applied as a method of study. This type of study is a cross-sectional study based on a retrospective descriptive analysis of official statistics. Results. In terms of dynamics, the structure of those treated in the surgical department does not change. However, there is a significant decrease in the amount of planned surgical pathology compared to the slight drop in hospitalization (a decrease of -40%), possibly due to a decrease in the volume of government orders (a decrease of -43.4%). Within the framework of the state order, the indicator of the average length of stay of a patient in a hospital, in general, tends to decrease from 8,5 in 2017 to 8,2 in 2021. A higher level of surgical activity in the surgical department (76,4% vs. 62,6% in surgical departments in 2021), a lower postoperative complication rate (0,2% vs. 0,3%), and a lower postoperative mortality (0,7% vs. 1,1%) were stated as positive indicators of surgical service. In 2021, the frequency of emergency operations in the surgical department was roughly the same, at 19,1%; the total share of outpatient surgery (for all profiles) in the structure of all surgery was 11,3%. Conclusion. The identified deterioration in the use of hospital beds in the surgical department (decrease in bed turnover, increase in the average duration of one case of hospitalization, decrease in the planned number of bed days) requires improvement of the planning and control system for hospitalization. Perhaps this problem is relevant for many multidisciplinary hospitals