Engineering the healthcare collaboration space

Healthcare delivery is highly collaborative work. Designing information and communication technologies to support collaboration is challenging due to the complex and dynamic nature of the healthcare collaboration space. In this paper we introduce `collaboration engineering' as a method for engineering the collaboration space that integrates Intentional Modeling and Interaction Design Theory. We use existing work to identify a set of intentions that define the healthcare collaboration space. We then use a case study to illustrate how our method would be used for engineering the healthcare collaboration space.