对一个创新的原型进行调整,以在操作上下文中进行流程管理任务

V. Kapp, F. Lefebvre, Delphine Monnier
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引用次数: 2

摘要

在之前的一篇文章中,提出了一些创新的设计原则,应用于排序经理工作职位的概念。由此产生的原型被称为IODA(离境和入境创新操作)。该原型旨在取代目前由不同工具和hmi支持的工作环境元素,如AMAN工具,纸条和相应的条架。几个设计演练允许原型的关键主题得到验证。在复杂的交通情况下,IODA对流量的表示被证明与直接操作具有相同的相关性,使直观的交互被证明是在系统中输入数据的有效手段。原始论文中提出的一个特性是用于配置时间轴的接口。由于该选项显示了对综合和显示大量潜在相关信息的吸引力,因此得出的结论是,这种显示数据的方式为IODA适应更具战略性的任务奠定了基础,例如与空中交通流量管理(即ATFCM)相关的任务。在这方面,与来自巴黎ACC的一些atco进行了初步合作,以确保他们对接口的兴趣得到确认,并强调了在更长的时间内进行更密切合作的相关性。经过这一阶段的工作,最终决定为IODA设计和开发一个版本的可操作原型,用于今年夏天在巴黎环境中进行现场试验。因此,一个原型将安装在巴黎ACC(流量经理职位),一个将安装在奥利(塔楼经理职位)。为了实现这一目标,生成了一些与Tower Manager和FMP Manager执行的任务相关联的模型。这项研究为更好地理解IODA必须承担的任务提供了初始元素,从而为解决方案设计阶段设定了起点。在组织方面,一般建议是建立一个相当灵活的协作。从这个角度来看,我们提出了一个迭代过程,它由三个阶段组成:理解用户,设计界面,最后进行相应的开发。空中交通流量管理是一个非常复杂的活动,涉及的主体众多。在第一部分中,本文介绍了参考此活动的关键要素,特别是管理的主要数据和目前用于根据不同约束优化流程的一些不同方法。在第二步中,本文侧重于设计和调整界面以适应所考虑的新活动的特征的过程,特别是将IODA的配置界面转换为更雄心勃勃的仪表板形式。该仪表板不仅为作业者提供有价值的信息,例如某些感兴趣点的复杂性和密度指标,而且还能够将作业者的注意力引导到与流量相关的问题上。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Adaptation of an innovative prototype to flow management tasks in an operationnal context
In a previous paper, some innovative design principles applied to the conception of a sequencing manager working position were presented. The resulting prototype, called IODA (Innovative Operations for Departures and Arrivals), was thus introduced. This prototype was meant to replace elements of the working environment currently supported by different tools and HMIs such as the AMAN tool, the paper strips and the corresponding strip bay. Several design walkthroughs allowed key topics of the prototype to be validated. IODA's representation of the flows in case of complex traffic proved to be relevant in the same way as the direct manipulation enabling intuitive interactions demonstrated to be an efficient means to input data in the system. One feature that was presented in the original paper was the interface dedicated to the configuration of the timelines. As this option showed appeal for synthesizing and displaying a large amount of potentially relevant information, the conclusion was that this way of displaying data prepared the ground for the adaptation of IODA to more strategic tasks such as tasks related to air traffic flow management, i.e. ATFCM. In this optic, a preliminary collaboration was set with some ATCOs from Paris ACC that allowed to make sure that their interest for the interface was confirmed and it also emphasized the relevance of a closer collaboration over a longer period of time. After this phase of work, decision had finally been taken to design and to develop an operational prototype of a version for IODA dedicated to live trials this summer in the Paris environment. Therefore, one prototype will be installed in Paris ACC (for the Flow Manager Position) and one will be installed in Orly (for the Tower Manager position). To achieve this goal, some models associated with the tasks performed by the Tower Manager and the FMP manager were produced. This study provided initial elements to get a better understanding of the tasks that had to be undertaken with IODA and set therefore a starting point for the solution design phase. In terms of organization, the general proposal was to establish a fairly flexible collaboration. In this optic, we proposed an iterative process articulated around cycles made up of three stages: understand the user, design the interface and finally perform the corresponding developments. The activity of air traffic flow management is quite complex and involves a large number of actors. In a first part, the paper presents key elements in reference to this activity notably the main data that are managed and some of the different methods currently used to optimize the flows with regards to the different constraints. In a second step, the paper focuses on the process of design and adaptation of the interface to the characteristics of the new activity considered, notably the transformation of IODA's configuration interface into something more ambitious in the form of a Dashboard. This Dashboard not only provides valuable information to operators, such as complexity and density indicators for some points of interest, but also enables to direct the attention of the operators to flow-related issues.
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