Abkürzungsverzeichnis

A2C Administration-to-Citizen A2B Administration-to-Business A2A Administration-to-Administration A2E Administration-to-Employee AO Abgabenordnung ARIS Architektur integrierter Informationssysteme ASP Application Service Providing B2C Business-to-Consumer B2B Business-to-Business B2A Business-to-Administration B2E Business-to-Employee BI Business Intelligence BPMN Business Process Model and Notation BSCW Basic Support for Cooperative Work C2C Consumer-to-Consumer C2B Consumer-to-Business C2A Citizen-to-Administration C2E Citizen-to-Employee CAS Computer Aided Selling CCTA Central Computer and Telecommunications Agency CEO Chief Executive Officer CFO Chief Financial Officer CIO Chief Information Officer CLIPS C Language Integrated Production System CMS Contentmanagementsystem CRISP-DM Cross-Industry Standard Process for Data Mining CRM Customer Relationship Management CSS Cascading Style Sheet DACH Deutschland (D), Österreich (A), Schweiz (CH) DBMS Datenbankmanagementsystem DM Data Mining DMS Dokumentenmanagementsystem DSGVO Datenschutzgrundverordnung DSS Decision Support System DV Datenverarbeitung E2C Employee-to-Consumer E2B Employee-to-Business E2A Employee-to-Administration E2E Employee-to-Employee ECMS Enterprise Contentmanagementsystem EIP Enterprise Information Portal EIS Executive Information System EPK Ereignisgesteuerte Prozesskette ERP Enterprise Resource Planning ESS Enterprise Social Software ETL Extrahierung – Transformation – Laden