冲突管理与谈判

Lan Ni, Qi Wang, B. Sha
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摘要

学习目标:在医师领导学院课程结束时,您将能够:•区分冲突类型和冲突管理风格•讨论识别和管理冲突情况的策略•实践创造性协作模型以解决与个人,团队和组织的冲突•描述结构,过程,•制定管理选区和建立联盟的策略•在实际情况下练习具体的谈判策略•分析有效谈判的动态和政治
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Conflict Management and Negotiation
Learning Objectives: At the end of this Physician Leadership Institute course, you will be able to: • Differentiate between types of conflict and conflict management styles • Discuss strategies for recognizing and managing conflict situations • Practice a model of creative collaboration to address conflict with individuals, teams and organizations • Describe the structures, processes, principles and currencies of effective negotiation • Develop strategies for managing constituencies and building coalitions • Practice specific negotiation strategies for real situations • Analyze the dynamics and politics of effective negotiation
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