德国和俄罗斯医务人员对组织安全文化的感知

K. N. Tsaranov
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摘要

研究目的:比较德国和俄罗斯医务人员对组织安全文化的看法。材料和方法。在德国(Bohmann f.o. et al.)进行的研究中,使用了原始的安全态度问卷(SAQ)。俄罗斯样本,一个经过改编和验证的俄语版本的问卷被使用(Tsaranov, K.N.等人)。根据德国医务人员的“工作经验”指标,问卷结果显示,除了工作经验超过5年的医务人员的“压力识别”之外,所有研究指标的结果都更高。在俄罗斯医务人员中,除了“对管理的看法”外,在工作经验少于5年的应答者中观察到更高的结果。对于德国医务人员的“专业职位”指标,调查问卷的结果显示,在占据“医师”职业职位的医务人员组中,所有研究指标的结果都较高。在俄罗斯,护理人员在“工作条件”因素上得分较高,而医生在“团队气氛”、“安全气氛”和“压力认知”方面得分较高,在“工作满意度”和“管理认知”量表上结果一致。神经放射科在“团队气氛”、“安全气氛”、“工作满意度”和“工作条件”方面得分高于德国诊所的神经内科。在“管理观念”因素中,观察到两组中平均值的结果的一致性。俄罗斯在大多数因素上得分最高:接待和诊断部门的员工表现出的“安全气候”、“工作满意度”、“管理观念”和“工作条件”。传染病科员工的“团队气氛”和“安全气氛”得分较低,重症监护科和燃科员工的“压力认知”得分较低。根据俄罗斯和德国医疗诊所雇员的“专业经验长度”、“专业职位”和“工作部门”指数,发现了显著差异。结果使识别目标点的医疗机构发展计划的设计,旨在提高医疗机构的安全文化的评价水平。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Perception of the organization's safety culture by medical staff in Germany and Russia
Purpose of the study. To compare the perception of the safety culture of the organisation by medical staff in Germany and Russia.Materials and methods. In the study carried out in Germany (Bohmann F. O. et al.), the original Safety Attitudes Questionnaire (SAQ), was used. The Russian sample, an adapted and validated Russian-language version of the questionnaire was used (Tsaranov, K.N. et al.).Results. According to the indicator "Experience of work" among German medical workers, the results of the questionnaire showed higher results for all of the studied indicators except "Stress recognition" in the group of medics with more than 5 years of work experience. Among Russian medics higher results were observed in the group of respondents with less than 5 years of work experience except for the "Perceptions of management".For the indicator "professional position" among medics in Germany, the results of the questionnaire showed higher results for all of the studied indicators in the group of medics who occupy the professional position of "physician". In Russia nursing staff score higher on the "Working conditions" factor, while physicians score higher on "Teamwork climate", "Safety climate" and "Stress recognition", showed a coincidence of results on "Job satisfaction" and "Perceptions of management" scales.The neuroradiology department scores higher than the neurology department of German clinics on the factors "Teamwork climate", "Safety climate", "Job satisfaction" and "Working conditions". The coincidence with the results of the mean values in both groups is observed for the factor "Perceptions of management". Russia has the highest scores for most of the factors: "Safety climate", "Job satisfaction", "Perceptions of management" and "Working conditions" were shown by the staff in the reception and diagnostic department. Low scores were found for the factors "Teamwork climate" and "Safety climate" among staff in the infectious diseases department, and "Stress recognition" in the intensive care and combustiology departments.Conclusion. Significant differences were revealed according to the indices "length of professional experience", "professional position" and "department of work" among employees of medical clinics in Russia and Germany. The results enable the identification of target points for the design of a medical organisation development program aimed at increasing the level of evaluation of the safety culture of a medical organisation.
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