倦怠对住院病房护士绩效的影响:文献综述

Leni Agustin
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引用次数: 1

摘要

职业倦怠是护士在提供护理服务时很可能经历的一种疲劳状态。它将直接由患者感受到,并决定服务的质量或质量。这条线的文献旨在分析倦怠对护士绩效的影响。方法:本文采用纳入和排除标准,数据来源为从Google Scholar数据库中获取和评审的文章。结果:文献综述的结果显示,总体而言,倦怠对护士工作绩效有负面影响,即护士的倦怠程度越高,护士的工作绩效越差。职业倦怠对护士工作绩效有显著的负向影响。结论:高工作量和工作不满意是护士职业倦怠的诱因。医院管理层可以寻求改善组织氛围的方案,如改善与护士绩效相关的政策,沟通与护士绩效相关的任何政策,制定心理自我发展计划,如压力管理培训,优质服务,提供平衡和适当的奖励计划和惩罚计划,包括休假,根据绩效进行刷新计划和激励等。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Impact of Burnout on Nurse Performance in the Inpatient Ward: A Literature Review
Introduction: Burnout is a condition of fatigue that is very likely experienced by nurses in giving nursing care services. It will be directly felt by the patient and determine the quality or quality of services. This line of literature aims to analyze the effect of burnout on the performance of the nurse. Method: This literature uses inclusion and exclusion criteria using the data source of the articles obtained and reviewed from the Google Scholar database. Result: The results of the literature review were obtained that overall obtained if burnout had a negative influence on the performance of the nurse which meant the higher the burnout of the nurse, the worse the nurse's performance. Burnout has a significant negative impact on the performance of nurses. Conclusion: The high workload and job dissatisfaction contribute to burnout for nurses. Hospital management can seek programs to improve organizational climate such as improving policies related to nurse performance, communicating any policies related to nurse performance, developing psychological self-development programs such as stress management training, excellent services, providing reward programs, and punishments that are balanced and appropriate, including giving leave, refreshing programs and incentives according to performance and so on.
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