廖内省北干巴鲁市社区对传统市场服务的认知

P. Astuti, Syaifullah Rosadi, F. Asteriani, Eka Pratiwi, Thalia Amanda Putri
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引用次数: 0

摘要

市场存在是经济活动最明显的指标之一。北干巴鲁现代市场发展的不断增加,导致公众对使用传统市场设施的购物活动的看法发生了变化。研究的目的是了解社区对传统市场交易设施的看法,以制定有关改善市场服务的政策。分析方法采用定量描述性分析。顾客满意程度的分析和服务条件的评价;商品的完整性和价格确定性、市场舒适度、市场清洁度、设施可用性和市场安全性。对于传统的市场服务,衡量卖家的礼貌,卖家的准备和卖家的友好。通过研究得出传统市场的顾客满意度不高,对服务条件的评价是满意的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Community Perception of Traditional Market Services in Pekanbaru City, Riau Province
: The market existence is one of the most apparent indicators of economic activities.The increasing of modern market development in Pekanbaru cause changing public perception in shopping activity on the use of traditional market facilities. The study purpose is identify community perception of trading facilities on tradisional market to formulate policies relating to improving market services to the community. The analysis technique used quantitative descriptive analysis. Its analyzing the level of customer satisfaction and assessment of service condition; complete and price certainty of goods, market comfort, market cleanliness, availability of facilities, and market security. For traditional market services measured from sellers politeness, sellers readiness and sellers friendliness. Based on research concluded the level of customer satisfaction in the traditional markets is not satisfactory and assessment of service conditions is satisfactory.
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