Impact of Office Design on Employees' Productivity; A Case Study of Banking Organizations of North Western Province in Sri Lanka

Abstract The main objective of this study is to investigate the impact of office design on employees’ productivity with the focus on banking organizations which are located in North Western province, Sri Lanka. In simply an office can be defined as a room, set of rooms or building where people work, usually sitting at desk. Employees’ productivity is known as an assessment of the efficiency of worker or group of workers. Productivity may be evaluated in terms of the output of an employee in a specific period of time. In order to conduct the study, with the use of random sampling technique 8 banks located in the North-Western province, Sri Lanka were taken in to consideration and eighty-two respondents were used as the sample. Self-developed questionnaires were distributed among the respondents. Correlations analysis is used to measure the degree to which independent variable (office design) and dependent variable (employees’ productivity) is related. Accordingly it was found that there is a high (significant) relationship between the office design and the employees’ productivity. Finally, it is concluded that, the Office design should be done in a careful manner otherwise employees get frustrated and they will not perform at their best. Accordingly, employees’ productivity will decrease and consequently organizational productivity will be decreased. Keywords: Arrangement, Employees’ Productivity, Office Design, Workforce Productivity