作为需求谈判的社会话语重构:愿景陈述

K. Schneider, Oliver Karras, Anne Finger, Barbara Zibell
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引用次数: 15

摘要

空间规划的挑战包括调整住区模式以适应人口的增加或减少;它还包括在农村和周边环境组织食品配送。话语通常从一个开放的问题开始,寻找一个整体的、创新的解决方案。通常需要软件来实现创新。空间规划问题的特点是涉及大量不同种类的利益相关者,如市政当局、公司、利益集团、公民、妇女和男子、青年和儿童。目前的参与技术是缓慢的、费力的和昂贵的,而且它们往往会错过许多利益相关者或利益团体。我们在观点上提出了三重转变:(1)话语被重构为一个需求过程,其明确的目标是陈述软件、硬件和组织需求。(2)基于空间规划问题的上述特征,我们建议使用需求工程(RE)和CrowdRE技术来吸引利益相关者(如用户群体)的参与。(3)我们建议视频作为一种媒介,在官员、公民、儿童和老年人的混合人群中有效地沟通问题、解决方案和争论。虽然很少有空间规划问题可以单独通过软件解决,但这种新的视角无论如何都有助于集中讨论。可再生能源技术可以帮助找到共同点,尽管利益相关者群体不同,例如公民。数字需求和视频非常适合通过互联网促进分发、反馈和讨论。在本文中,我们提出了这个新的视角,作为空间规划领域的一个及时的机遇,并且作为CrowdRE日益重要的应用领域。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Reframing Societal Discourse as Requirements Negotiation: Vision Statement
Challenges in spatial planning include adjusting settlement patterns to increasing or shrinking populations; it also includes organizing food delivery in rural and peripheral environments. Discourse typically starts with an open problem and the search for a holistic and innovative solution. Software will often be needed to implement the innovation. Spatial planning problems are characterized by large and heterogeneous groups of stakeholders, such as municipalities, companies, interest groups, citizens, women and men, young people and children. Current techniques for participation are slow, laborious and costly, and they tend to miss out on many stakeholders or interest groups.We propose a triple shift in perspective: (1) Discourse is reframed as a requirements process with the explicit goal to state software, hardware, and organizational requirements. (2) Due to the above-mentioned characteristics of spatial planning problems, we suggest using techniques of requirements engineering (RE) and CrowdRE for getting stakeholders (e.g. user groups) involved. (3) We propose video as a medium for communicating problems, solution alternatives, and arguments effectively within a mixed crowd of officials, citizens, children and elderly people.Although few spatial planning problems can be solved by software alone, this new perspective helps to focus discussions anyway. RE techniques can assist in finding common ground despite the heterogeneous group of stakeholders, e.g. citizens. Digital requirements and video are well-suited for facilitating distribution, feedback, and discourse via the internet. In this paper, we propose this new perspective as a timely opportunity for the spatial planning domain – and as an increasingly important application domain of CrowdRE.
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