服务蓝图能否应用于创新政策的实施?

Xuerong. Xia, Kieron Flanagan
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引用次数: 0

摘要

本文探讨了公共服务创新工具蓝图在创新政策设计与实施中的潜在应用。首先,我们简要总结了现有创新政策过程中经常遇到的一些问题,特别是在欠发达国家。研究表明,过度简化和不完整的实现规范是常见的问题。然后,我们将蓝图视为检查现有政策以改进其并支持新政策系统设计的工具,并以创新券计划为例说明其如何发挥作用。我们特别以荷兰的创新券制度为例,说明成功的政策制定过程往往考虑到作为蓝图基本组成部分的五个方面。在此基础上,对政策设计和实施中使用的工具的利弊进行了考虑。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Can service blueprinting be applied to innovation policy implementation?
This paper explores the potential application of blueprinting, a public service innovation tool, to the design and implementation of innovation policy. Firstly, we briefly summarize some problems often encountered in existing innovation policy processes, especially in less developed countries. Studies suggest that oversimplification and incompleteness of specification of implementation are common problems. Then, we consider blueprinting as an instrument for checking existing policy to improve it and to support the design of new policy systems, taking the example of innovation voucher schemes to show how it could work. We look in particular at the Netherlands innovation voucher system as an example to show how successful policy making processes often consider the five aspects which are the basic components for blueprinting. Based on this case, the pros and cons of the instrument used in policy design and implementation are considered.
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