采用Iso 9241:11标准操作系统测试应用程序的应用原型

Kadek Krisna, I. K. P. Arthana, Gede Aditra Pradnyana
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引用次数: 2

摘要

本研究的目的是采用ISO 9241: 11标准的可用性测试方法对Wadaya应用程序原型进行可用性测试。Wadaya应用原型将使用三个可用性概念进行测试,即有效性、效率和用户满意度。在本研究中,将对20名受访者进行两次测试。第一次原型测试结果表明:(1)从被调查者在执行任务过程中所犯的错误来看,Wadaya应用原型仍然不有效。结果为53.57%。(2)从总体相对效率44%的结果来看,Wadaya应用原型效率不高。(3)从59000个SUS评分来看,和田雅应用原型并没有达到用户满意度。第二原型测试结果表明:(1)从被调查者在执行任务过程中所犯的错误来看,Wadaya应用程序第二原型仍然不有效。结果显示,初级组为19.17%,高级组为25.00%。(2)从总体相对效率74%的结果来看,Wadaya应用程序第二原型效率不高。(3)Wadaya应用程序第二原型实现了用户满意度,从SUS得分69分来看,与SUS标准68分相比,用户满意度达到了满意。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pengujian Usability Pada Prototype Aplikasiwadaya Dengan Metode Usability Testing Mengadopsi Standar Iso 9241:11
The purpose of this research is to test the usability of Wadaya application prototype using usability testing method adopting ISO 9241: 11 standard. Wadaya application prototype will be tested using three usability concepts namely effectiveness, efficiency, and user satisfaction. In this research, testing will be done twice with 20 respondents. The first prototype test result shows that (1) Wadaya application prototype is still not effective seen from mistakes made by respondents when during the execution of the task. The results showed 53.57%. (2) Wadaya application prototype is not efficient seen from the result of 44% Overall Relative Efficiency. (3) Wadaya application prototype has not fulfilled user satisfaction seen from 59,00 SUS score. The second prototype test results show that (1) Wadaya application second prototype is still not effective seen from mistakes made by respondents when during the execution of the task. The results showed 19,17% for the beginner group and 25,00% for the advance group. (2) Wadaya application second prototype is not efficient seen from the result of 74% Overall Relative Efficiency. (3)Wadaya application second prototype has fulfilled the user satisfaction seen from SUS score of 69,00 which is stated have satisfied when compared with SUS standard that is 68.
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