O impacto de fatores críticos de sucesso e da maturidade em gerenciamento de projetos no desempenho: um levantamento com empresas brasileiras

This paper analyzes the relationships of two critical success factors (top management support and the presence of the project manager) to the success of executed projects as well the relationship between organizational maturity in project management and project success. These relationships were tested using a set of success indicators known as the “iron triangle” that involve compliance with budgeting, scheduling and quality (product/service requirements and customer needs). To test the hypotheses, this research adopted a quantitative approach with a survey of 336 project management professionals in metropolitan Sao Paulo. Statistically significant relationships were identified between project success and critical success factors and between project success and project management maturity. Project management maturity was the variable that was most related to project success.