Perspectives of Knowledge Management System Application in Innovation Processes - A Study based on Experience of Polish IT Company

The article focuses on knowledge management system (KMS) as a support in innovation management. It presents one aspect of the research carried out in NetLine Group, a Polish IT company. IT market is highly competitive and constantly changing, often rapidly and unpredictably. For this reason, the company's development strategy must be directed at the implementation of the idea of 'continuous innovation'. An original approach to innovation management process, based on Theory of Constraints has been proposed in order to implement this strategy. This approach provides a conceptual base for the elements, which are constitutive of the system of innovation management. One of them is the KMS, which relates to this article. Based on the experience of NetLine Company, the importance of KMS in the context of problems of innovation management is pointed out. Assumptions and concept of KMS development in an innovation area was defined. Article also highlights the expected benefits of the implementation of KMS and identifies potential threats associated with it.