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引用次数: 1
摘要
印度尼西亚是社交媒体使用率较高的国家之一。根据通信和信息部的门户网站[1],10个印尼公民中有4个积极使用社交媒体,如Facebook、WhatsApp和Instagram。因此,这一条件为利用这一网络促进印度尼西亚许多部门的发展提供了很大的潜力,包括旅游业。本研究旨在了解社交媒体是否有效影响游客的旅游决策。本研究使用AIDA (Attention, Interest, Desire, dan Action)模型来制作达到目标的指标。本研究选取100名被调查者的在线问卷答案,通过SPSS上的t检验进行分析。受访者将被问及他们在社交媒体上的活动和旅行情况。基于AIDA模型的研究结果表明,社交媒体对旅游决策的影响是有效的。此外,本研究也希望能为旅游产业的政府部门提供一些见解,以丰富促销材料和内容,以满足市场的期望。本研究的结果将丰富旅游营销发展,特别是利用社交媒体进行推广,作为旅游整合规划全过程的一部分。
Influence of Social Media on Tourist Decision Making
Indonesia is one of country with high usage of social media. Referred to Ministry of Communication and Information's portal [1], 4 out of 10 Indonesia citizens actively using social media, such as Facebook, WhatsApp, and Instagram. Therefore, this condition gives high potency to use this network for development of many sectors in Indonesia, including tourism. This research aims to see whether social media is effective to influence tourist's decision making to travel. This research use AIDA (Attention, Interest, Desire, dan Action) model to make indicators for reaching its aim. This research uses 100 selected respondent's answer of online questionnaire which analyzed by using t test on SPSS. The respondents will be asked about their activity in social media and travelling. The result of the research shows that the influence of social media is effective on tourist decision making based on AIDA model. Furthermore, this research hopefully will give some insights for government of tourism industry to enrich promotion materials and content as market's expectation. The result of this research will enrich tourism marketing development especially promotion by using social media, as a part of the whole process of integrated tourism planning.