部署研究长度:一个系统在实际环境中需要评估多长时间?

K. Truong, J. Kientz, Nilanjan Banerjee, A. Brush, Ratul Mahajan
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引用次数: 1

摘要

有许多不同的方法来评估一个新的交互系统。然而,将该系统交到真正的用户手中,并允许他们在自己的自然环境中随心所欲地使用它,可能是了解它是否“真正”有效的最佳方法。这是因为从实验室或受控环境中进行的用户研究中获得的发现在外部有效性上是有限的,因此可能无法推广到所研究的使用场景之外。此外,在受控研究中使用的场景往往缺乏完全的真实性,因此它可能不忠实地代表用户生活中的情况。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Deployment Study Length: How Long Should a System Be Evaluated in the Wild?
There are many different ways to evaluate a novel interactive system. However, placing that system into the hands of real users and allowing them to use it as they would like in their natural environments may arguably be the best approach to understand if it "really" works. This is because findings learned from user studies conducted in the lab or a controlled setting are limited in external validity and therefore might not generalize beyond the studied usage scenario. Furthermore, the scenario used in a controlled study often lacks full authenticity, and thus it may not faithfully represent situations from the users' live.
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