基于消费者评论和评级的推荐和情感分析

Pin Ni, Yuming Li, Victor I. Chang
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引用次数: 5

摘要

基于在线评论和评级数据对产品进行准确的分析和推荐,对于准确定位合适的消费者细分,从而促进商品销售具有重要作用。本研究使用基于在线啤酒评论和啤酒产品评级数据集的推荐和情感分类模型对啤酒产品数据进行分析,并利用这些数据来提高推荐模型针对不同客户需求的推荐性能。其中,啤酒推荐基于评级数据;在文本情感分析中比较了10种分类模型,包括传统的机器学习模型和深度学习模型。结合这两种分析可以增加推荐啤酒的可信度,有助于增加啤酒的销量。实验证明,该方法可以过滤推荐算法中差评较多的产品,提高用户接受度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Recommendation and Sentiment Analysis Based on Consumer Review and Rating
Accurate analysis and recommendation on products based on online reviews and rating data play an important role in precisely targeting suitable consumer segmentations and therefore can promote merchandise sales. This study uses a recommendation and sentiment classification model for analyzing the data of beer product based on online beer reviews and rating dataset of beer products and uses them to improve the recommendation performance of the recommendation model for different customer needs. Among them, the beer recommendation is based on rating data; 10 classification models are compared in text sentiment analysis, including the conventional machine learning models and deep learning models. Combining the two analyses can increase the credibility of the recommended beer and help increase beer sales. The experiment proves that this method can filter the products with more negative reviews in the recommendation algorithm and improve user acceptance.
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