“Always work with a straight back”: the fallacies of modern management and the alternative

Purpose – The purpose of this article is to show that the tools of modern management which are supposed to promote effectiveness, efficiency and responsible behaviour, may in fact contribute to the opposite, and to present the outline of an alternative based upon new ideas of self‐organisation and value‐based leadership.Design/methodology/approach – Practical examples are used to discuss and demonstrate the problematic consequences of using management tools like detailed work descriptions, standards, comprehensive measurement schemes, and rule‐based specifications of responsibility. Constructed examples and emerging theoretical concepts are used to discuss and propose an alternative to the use of such tools.Findings – The discussion indicates that the use of detailed work descriptions, standards, comprehensive measurement schemes, and rule‐based specifications of responsibility will result in mind‐less and care‐less behaviour by employees, while an alternative relying on self‐organisation and value‐based ...