Dhella Monica Ayu Maffiro, Edy Kusnadi Hamdun, Randika Fandiyanto
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摘要

人们在交易过程中的习惯发生了变化,从使用现金到使用无现金。Mixue sitbondo消费者广泛使用的一种无现金支付方式是电子钱包DANA。电子钱包因其实用性、便捷性、安全性以及提供的多种折扣而成为一种被广泛使用的支付应用。本研究以购买决策为中介变量,探讨生活方式与口碑对回购兴趣的影响。本定量研究以蜜雪四邦都门店2.7万名消费者为研究对象。使用的抽样技术是有目的的抽样,产生了100个受访者的样本。本研究的主要数据是在Mixue sitbondo通过条形码发放问卷。然后使用Smart PLS 3.0程序对数据进行处理。本研究结果表明:生活方式对购买决策有正向显著影响,口碑对购买决策有正向显著影响,生活方式对再购买意愿有正向显著影响,口碑对再购买意愿有显著正向影响,购买决策对再购买意愿有正向影响,但不显著;生活方式以购买决策为中介变量对再购买意愿有正向影响,但不显著。通过购买决策作为中介变量,口碑对再购买意愿有正向但不显著的影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
LIFESTYLE DAN WORD OF MOUTH DALAM MEMBENTUK MINAT BELI ULANG DALAM PENGGUNAAN E-WALLET DANA PADA BISNIS MAKANAN DAN MINUMAN DI TOKO MIXUE SITUBONDO DENGAN KEPUTUSAN PEMBELIAN SEBAGAI VARIABEL INTERVENING
There is a change in people's habits in the transaction process from using cash to using cashless. One cashless payment that is widely used by consumers of Mixue Situbondo is E-Wallet DANA. E-Wallet DANA is a widely used payment application because of its practicality, easiness, safety, and many discounts offered. This research aims to determine how lifestyle and word of mouth influence repurchase interest with purchase decision as an intervening variable. This quantitative research used 27,000 consumers of Mixue Situbondo Stores as the population. The sampling technique used was purposive sampling and produced a sample of 100 respondents. The primary data of this research were obtained by distributing questionnaires via barcodes at the Mixue Situbondo. Then the data were processed using the Smart PLS 3.0 program. The results of this study indicate that lifestyle has an effect positive significant effect on purchasing decisions, word of mouth gives a positive significant effect on purchasing decisions, lifestyle has a significant effect positive on repurchase intention, word of mouth has a significant positive effect on repurchase intention, purchase decision has a positive effect but not significant to repurchase intention, and lifestyle has a positive effect but not significant to repurchase intention through purchase decision as an intervening variable. Word of mouth has a positive but not significant effect on repurchase intention through purchasing decisions as an intervening variable.
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