Scrum and Remote Work in Video Game Projects: Improving Communication, Trust and Efficiency

In a rapidly expanding video games industry, com-panies have to manage complex development projects with interdisciplinary teams. Nowadays, these teams often produce in remote working (at least partially) with the Scum framework. However, this framework is not adapted to the virtual team context. Moreover, key issues about communication and trust between team members are not well addressed by the original framework tools. In this paper, we show our Com- Scum model extending the original Scum framework to take into account the context of remote work. We also propose to exploit a text mining approaches to automatically detect in real-time the problems of communication and trust between team members. This tool uses data from the team activities in the chat platform to extract the and apply a quantitative analysis of multiple metrics to infer communication health status of team in order to give feedback.