{"title":"工作流程管理系统的评估","authors":"Horst Gruber","doi":"10.1109/CEC.2009.33","DOIUrl":null,"url":null,"abstract":"Workflow technology promises an increase in efficiency in the execution of business processes. The technology is widely accepted, but often the high costs exceed the promised benefits. Most companies perform an evaluation of workflow management systems (WFMS) tools before selecting their tool of choice. In this paper a method for selecting a WFMS is presented that is used in practice at Raiffeisen Informatik GmbH - an IT service provider of a banking corporation. The WFMS selection is based on a criteria catalogue covering aspects of functionality, architecture, integration, robustness, and secured prospects.","PeriodicalId":384060,"journal":{"name":"2009 IEEE Conference on Commerce and Enterprise Computing","volume":"19 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2009-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":"{\"title\":\"Evaluation of Workflow Management Systems\",\"authors\":\"Horst Gruber\",\"doi\":\"10.1109/CEC.2009.33\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Workflow technology promises an increase in efficiency in the execution of business processes. The technology is widely accepted, but often the high costs exceed the promised benefits. Most companies perform an evaluation of workflow management systems (WFMS) tools before selecting their tool of choice. In this paper a method for selecting a WFMS is presented that is used in practice at Raiffeisen Informatik GmbH - an IT service provider of a banking corporation. The WFMS selection is based on a criteria catalogue covering aspects of functionality, architecture, integration, robustness, and secured prospects.\",\"PeriodicalId\":384060,\"journal\":{\"name\":\"2009 IEEE Conference on Commerce and Enterprise Computing\",\"volume\":\"19 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2009-07-20\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"3\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2009 IEEE Conference on Commerce and Enterprise Computing\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/CEC.2009.33\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2009 IEEE Conference on Commerce and Enterprise Computing","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/CEC.2009.33","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Workflow technology promises an increase in efficiency in the execution of business processes. The technology is widely accepted, but often the high costs exceed the promised benefits. Most companies perform an evaluation of workflow management systems (WFMS) tools before selecting their tool of choice. In this paper a method for selecting a WFMS is presented that is used in practice at Raiffeisen Informatik GmbH - an IT service provider of a banking corporation. The WFMS selection is based on a criteria catalogue covering aspects of functionality, architecture, integration, robustness, and secured prospects.
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