精益组织管理在实现优质教育服务中的作用

هدية ربيع شران, قاسم أحمد حنظل
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引用次数: 0

摘要

敏捷性在许多组织中起着重要的作用,因此敏捷组织的管理作为一种改善不断变化的质量/教育服务的作用,这反过来又反映在组织的发展中,使其在快速增长的环境中变得敏捷,因此本研究的重点是澄清组织管理的作用。敏捷在提高教育服务质量方面,其答案旨在澄清这些变量(敏捷组织管理、教育服务质量)的智力含义和理论与实践哲学。本研究分为两个主要部分:第一部分包括研究方法,研究变量及其维度的理论方法,第二部分提出研究假设的实践框架,以及研究结论和建议。“研究样本”由tikritt公立和私立中学的一组教师和学生代表,通过测试研究变量(敏捷组织管理,教育服务质量)之间的影响关系和相关性,采用描述性分析方法,以及选择教师和学生样本,共有93名学生,采用问卷调查作为测量工具,并对数据进行处理通过统计程序(SPSS:21)来证明研究假设的有效性。并采用相关系数法和决定系数法作为统计方法,得出了本研究在理论和领域框架下最突出的结论,其中最重要的是在研究样本的敏捷组织管理组合与学校教育服务质量之间就其变量而言存在正道德相关关系根据价值关系的总水平。并在研究结论的基础上,提出了一些建议,其中最重要的是学校必须重视敏捷的主题,通过实施敏捷的行政程序,使每一步都增加价值,以实现质量。教育服务,并通过履行其教育业务无故障或故障。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The role of lean organizations management in achieving quality educational services
Agility has an important role in many organizations، so the management of agile organizations  as a role in improving the changing quality / education services، which in turn is reflected in the development of the organization and making it agile in a rapidly growing environment، so this research focused on clarifying the role of organization management. Agile in improving the quality of educational service، and the answer to it is aimed at clarifying the intellectual  mplications and theoretical and practical philosophy of these variables (agile organizations management، educational service quality). This research falls into two main sections: The first section included the research methodology، and theoretical approaches to the research variables and its dimensions، and the second section presented the practical framework for the research hypotheses، as well as its conclusions and recommendations. The "research sample" was  epresented by a group of teachers and students in public and private secondary schools in Tikrit، by testing the relationships of influence and correlation between the research variables (management of agile organizations، quality of educational service)، The descriptive analytical method was adopted، as well as the selection of a sample of teachers and students، numbering (93) students، by adopting a questionnaire as a measurement tool، and the data was processed through the statistical program (SPSS:21) to prove the validity of the research hypotheses. agile organization management، educational service quality)، And the use of the correlation coefficient and the coefficient of determination as statistical methods، and the most prominent conclusions reached by the research in the theoretical and field framework، the most important of which was the presence of a positive moral correlation between the management of the agile organizations combined and the quality of the educational service for schools the research sample in terms of its variables according to the value of the relationship The total level. And based on conclusions، among which the research، the research presented some of the recommendations، the most important of which is the necessity for schools to pay attention to the subject of agility، by carrying out the implementation of agile administrative procedures so that each step adds value to achieve quality. Educational service and through performance its educational operations without failures or malfunctions.
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