Technology as a platform for intercultural communication exemplified by the migration from Africa and the Middle East

The text concerns the possibilities of intercultural communication offered by modern digital media. It analyses the possibilities of its development on the example of the problem of mass migration to Europe. It concerns countries that are often much less economically developed than European or American countries. However, as the data on the development of technology in these countries show or its use shows (e.g. in mass social movements from the turn of the first and second decades of the 21st century), the citizens of these countries are not “digital illiterates”. The same applies to migrants coming from these countries. That is why digital media, and especially tools such as smartphones, can be used in intercultural dialogue and to help migrants at various stages of their migration journey. This applies especially to the stage of decision making, migration to a selected country or adaptation in the destination country. A number of such aids were created (primarily smartphone applications), which, however, do not apply equally to all three stages of a migrant’s life.