通过Kediri(同情)摄政的单向信息系统建立许可证公共服务(IMB)

Sheilla Yufe Faradila, Saputra Agus Santoso
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引用次数: 1

摘要

本研究讨论了通过Kediri Regency一站式综合许可信息系统(SIMPATIK)管理建筑许可的公共服务。在Kediri Regency的IMB管理中,由于获得建造复杂建筑物的许可的过程需要时间,因此有社区投诉。在处理建筑许可程序时,应该不会花很长时间。Kediri Regency投资和一站式综合服务办公室推出了一项名为SIMPATIK (Kediri Regency综合许可信息系统)的电子服务。使用的理论是来自Ratminto和Atik Septi(2005)的理论,该理论有11个基本的许可服务维度。本研究使用的方法是定性方法,即通过建筑许可来观察与公共服务相关的标准的各个方面。信息者选择技术使用有目的的抽样。主要数据收集是通过访谈进行的,次要数据是从与研究对象相关的文件中获得的。通过观察、访谈和记录来收集数据的技术。根据Miles和Huberman 1992年的数据分析。结果表明,通过Kediri县DPMPTSP的SIMPATIK提供的IMB许可服务的11个基本方面产生了良好的公共服务,但仍然出现了问题,即来自社区的问题
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pelayanan Publik dalam Pengurusan Izin Mendirikan Bangunan (IMB) Melalui Sistem Informasi Perizinan Satu Pintu Kabupaten Kediri (SIMPATIK)
This study discusses public services for the management of building permits through the Kediri Regency One-Stop Integrated Licensing Information System (SIMPATIK). In the management of IMB in Kediri Regency, there were community complaints because the process of obtaining permits to build complex buildings and took time. It should not take long when taking care of the building permit process. The Kediri Regency Investment and One-Stop Integrated Service Office launched an electronic-based service called SIMPATIK (Kediri Regency Integrated Licensing Information System). The theory used is the theory from Ratminto and Atik Septi (2005) which has 11 basic dimensions of licensing services. The method used in this study is a qualitative method, which is to observe aspects of criteria related to public services through building permits. Informant selection technique uses purposive sampling. Primary data collection is carried out by interviews and secondary data is obtained from documents related to the object of study. Data collection techniques by conducting observations, interviews, and documentation. Data analysis according to Miles and Huberman 1992. The results showed that the 11 basic dimensions of IMB licensing services through SIMPATIK in the Kediri Regency DPMPTSP produced good public services but there were still problems that arose, namely coming from the community
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