确定办公室环境中面对面干扰的因素

A. Szóstek, P. Markopoulos
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引用次数: 23

摘要

本文提出了一项正在进行的调查,在办公室由面对面的互动造成的知识工作者之间的干扰。这项研究的目的是找出互动式解决方案的机会,既支持中断者,也支持被中断者。这项研究包括背景访谈和对行政助理如何处理干扰的观察。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Factors defining face-to-face interruptions in the office environment
This paper presents an on-going investigation on interruptions in the office caused by face-to-face interactions between knowledge workers. The study aims to identify opportunities for interactive solutions that will support both, the interrupters and the interrupted. The study involves contextual interviews and observations of how administrative assistants manage interruptions.
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