Teams: wrong box, wrong time

Challenges the idea that all teams are the same. Reviews earlier literature giving models of different team types, and sets out to develop the model further. Presents a team type window and examines the roles of the problem‐solving team, the creative team, the tactical team and “the hammer” in managing uncertainty, discussing their needs, their organizing styles and their interaction. Suggests that companies should prepare themselves for potential problems and introduce structures and systems, based around teams, which can cope with all eventualities.