愿你的国降临,愿你的旨意成就

Abhigyan Sarkar, Juhi Gahlot Sarkar
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引用次数: 1

摘要

以往的研究大多表明,个人与品牌的关系是二元的。然而,人类的主要需求是建立有意义的人际关系,品牌可以作为促进者来实现这一需求。因此,消费者-品牌-消费者关系是三位一体的,品牌作为一个中心,围绕着它形成了紧密的人际关系。这一章讨论了消费者与其品牌的密切社会关系所扮演的不可或缺的角色,这代表了一个由志同道合的消费者组成的品牌粉丝群,他们拥有共同的消费价值观,并通过品牌消费实现超越。通过扎根理论分析,我们发现印度消费者的孝道文化价值观、面子文化价值观、逃避现实文化价值观和品牌民族中心主义文化价值观是消费者浪漫品牌爱情的前因。这种浪漫的品牌之爱,经过选择性认知的调节,发展为对单一品牌的热爱,并最终转化为一种紧密联系的品牌狂热,主要是在消费者找到能够自我表达的品牌的情况下。品牌英雄的作用在品牌粉丝圈的形成中也很重要,因为品牌英雄可以激励消费者,将他们团结在一起,为品牌的共同利益而努力。品牌狂热使消费者体验到流动和超越,在那里他们体验到一种暂时与世俗分离的感觉,并与更高的存在层面统一。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
“Thy Kingdom Come, Thy Will Be Done”
Majority of prior research show that individual's relationship with a brand is dyadic. However, the primary need for human beings is to forge meaningful interpersonal relationships, and brands can act as facilitators to achieve this need. Thus, consumer-brand-consumer relationships are rather triadic, with brands acting as an epicenter around which close-knit human relationships are formed. This chapter discusses the indispensable roles of consumers' close social relationships with their brands representing a knit brand fandom of like-minded consumers who share common consumption values and attain transcendence through branded consumption. Using grounded theory analysis, we discover that Indian consumers' cultural values of filial piety, face saving, need for escapism and brand ethnocentrism act as antecedents to consumers' romantic brand love. This romantic brand love progresses into single brand devotion through the moderation of selective perception, and ultimately translates into a close-knit brand fandom, mainly if the consumers find the brand to enable self-expression. The role of brand-hero is also important in the formation of brand fandom, as brand hero can inspire consumers and bind them together to work for common interest of the brand. Brand fandom results in consumers experiencing flow and transcendence, where they experience a temporary sense of separation from the mundane and unity with a higher plane of existence.
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