迈向基于聊天机器人的交互式问答系统:Adobot方法

Luong Tran Hien, Ly Tran Thi Ly, Pham-Nguyen Cuong, T. Dinh, Hong Tiet Gia, Le Nguyen Hoai Nam
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引用次数: 4

摘要

交互式问答系统(interactive question answer,简称QA)是一种支持用户与系统之间进行一系列交流,以明确用户意图并进行后续操作的问答系统。在与技术支持和培训相关的应用领域中,迫切需要一个以一致的方式支持复杂问题的交互式QA系统。本文提出了一种基于集成本体知识库的基于聊天机器人的交互式What- and - How-QA系统的设计和实现方法。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Towards Chatbot-based Interactive What- and How-Question Answering Systems: the Adobot Approach
An interactive question answering (QA) system is defined as a QA system that supports a series of exchanges between users and the system to clarify user intent and to enable follow-ups. In the domains of applications related to technical support and training, there is an urgent need for an interactive QA system that supports complicated questions in a coherent manner. This paper presents the approach for designing and implementing chatbot-based interactive What- and How-QA systems based on an integrated ontology-based knowledge base.
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