流程标准化:将人工智能和管理分析引入中小企业的驱动因素

Joaquim P. Silva, Joaquim Gonçalves
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引用次数: 2

摘要

资讯科技的应用不断扩展到新的领域和应用于不同的领域。今天,人工智能(AI)和管理分析是两种最有前途的技术,它们被嵌入到许多应用程序中。然而,使用人工智能和管理分析来解决特定问题并支持决策需要定制开发和专业人员,这对于中小企业来说并不容易实现。在本文中,我们认为流程的标准化将允许将人工智能和管理分析功能集成到中小企业使用的IT业务应用程序中。本文确定了推动中小企业流程标准化的三个相关驱动因素。本文以对IT趋势的分析和对人工智能和管理分析使用的不同观点的讨论为基础。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Process standardization: the driving factor for bringing artificial intelligence and management analytics to SMEs
Information Technology (IT) use is continuously broadening to new domains and applying to different applications. Today, Artificial Intelligence (AI) and management analytics are two of the most promising technologies that are being embedded into many applications. However, using AI and management analytics to solve specific problems and support decision-making requires custom developments and specialized personnel, which are not easily reachable for SMEs. In this paper, we argue that the standardization of processes will allow the integration of AI and management analytics capabilities into the IT business applications used by SMEs. This paper identifies three relevant drivers that are powering process standardization in SMEs. This thesis is backed by an analysis of IT trends and the discussion of distinct views about the use of AI and management analytics.
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