自主战略行为与制度压力:以BYOD为例

Muriel Mignerat, L. Mirabeau, K. Proulx
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摘要

自带设备现象(BYOD)代表了就业市场的一个主要趋势。许多员工要求使用自己选择的设备和软件:手机、平板电脑、在线数据存储和数据共享网站(Dropbox、iCloud)、视频会议系统(Facetime、Skype)等。在选择雇主或留住人才时,这种灵活性是关键。即使这些做法是不被允许的,许多急于把工作做得更好的员工也很容易找到变通的办法。相反,一些雇主希望员工使用自己的智能手机完成某些任务,从而节省成本。迄今为止发表的关于这一主题的大多数研究都集中在安全性(组织系统和数据)、风险、隐私和特定环境(医疗环境)上。我们的研究集中在员工想要使用自己的设备的情况下;它试图回答以下问题:什么因素和机制使BYOD在专业领域的实施?我们通过制度理论(更具体地说是制度压力)的视角分析这一现象,并通过识别关键行为者的自主战略行为;我们认为,制度压力和自主行为的相互作用导致了BYOD,这是一种未经管理层计划的新兴现象,然后,反过来,可能会出现新的战略。我们的方法是案例研究。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Autonomous Strategic Behaviours and Institutional Pressures: the case of BYOD
The Bring Your Own Device phenomenon (BYOD) represents a major trend on the job market. Many employees demand to use the devices and software of their choice: mobile phones, tablets, online data storage and data sharing sites (Dropbox, iCloud), videoconferencing systems (Facetime, Skype) among others. This flexibility can be key when choosing an employer or for the purpose of talent retention. Even when these practices are not allowed, many employees, anxious to do their job better, easily find a way around. Conversely, some employers expect their employees to use their own smartphone for some tasks, thus saving on costs. Most of the research published to date on this topic focusses on security (of organizational systems and data), risks, privacy, and in specific contexts (medical settings). Our research focusses on contexts where employees want to use their own device; it tries to answer the following question: what factors and mechanisms enable the implementation of BYOD in professional spheres? We analyse this phenomenon through the lens of institutional theory (more specifically institutional pressures) and by identifying autonomous strategic behaviours of key actors; we suggest that the interplay of institutional pressures and autonomous behaviours leads to BYOD, an emergent phenomenon, that was not planned by management, and then, in turn, possibly to emerging strategies. Our methodology is a case study.
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