Determinants of Quality Management

Quality management represents excellence in management in a fast-changing business environment afflicted with crises and turbulence. This paper introduces and defines quality management and discusses different global changes and their implications on doing business. It also explains the different management functions and identifies various managerial roles and their impact on an organization. The next section deals with effective management and reviews the differences between managers and leaders according to selected research. The third section discusses the importance of strategic planning and corporate strategy. The fourth section explains the importance of having a risk management strategy in place in organizations or Enterprise Risk Management (ERM). This paper concludes with some recommendations for businesses in order to avoid turbulence, financial problems, and crises.