信息技术治理实践如何促进城市间信息通信技术合作及其效益:的确,“皇帝没穿衣服”

T. Dahlberg, Ari Helin
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引用次数: 1

摘要

信息通信技术对市政服务具有重要意义。然而,它们通常是在有限的资源下运作的,这就激励了合作。我们调查了芬兰20个地区的信息通信技术合作管理情况。作为理论基础,我们回顾了TCE、RBV、IT治理实践和Granovetter的社会网络理论。理论基础用于确定理论提出的合作利益,并将这些利益与IT治理实践联系起来。然后,我们将理论提出的效益和实践与20个地区的检测结果进行了比较。我们的研究结果揭示了信息通信技术合作、利益获取和信息技术治理实践使用方面的差异。社会关系的缺乏有助于理解差异。我们的研究结果表明,除非信息通信技术合作被系统地组织起来进行治理,否则皇帝不会享受新衣服——信息通信技术合作的好处。我们通过扩大IT治理研究的理论基础,将IT治理研究扩展到组织间环境,并展示如何在经验上使用该理论基础,从而为研究做出贡献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
How IT Governance Practices Contribute to Inter-Municipal ICT Cooperation and Its Benefits: Indeed, "The Emperor Has No Clothes"
ICT is significant for municipal' services. Yet, they are usually operated with limited resources, which motivates cooperation. We investigated, how ICT cooperation was governed in 20 Finnish regions. As the theoretical basis, we reviewed TCE, RBV, IT governance practice and Granovetter's social network theories. The theory basis was used to identify theory-proposed cooperation benefits and to link these benefits to IT governance practices. We then compared theory-proposed benefits and practices to those detected in the 20 regions. Our findings revealed differences in ICT cooperation, in the gaining of benefits, and in the use of IT governance practices. The lack of social ties helped to understand differences. Our findings indicate that the emperor will not enjoy new clothes – ICT cooperation benefits – unless ICT cooperation is systematically organized for governance. We contribute to research by augmenting the theory base of IT governance research, by extending IT governance research to inter-organizational contexts and by showing how this theory base can be used empirically.
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