{"title":"三个可用性测试的案例:一份体验报告","authors":"K. Haramundanis","doi":"10.1145/2379057.2379063","DOIUrl":null,"url":null,"abstract":"In this paper, we describe three tests used to establish the effectiveness and accuracy of three documents, two for hardware products (affixing labels by customers or customer support to show hardware upgrade status), and one for installation of a software product, usually performed by customers.","PeriodicalId":447848,"journal":{"name":"ACM International Conference on Design of Communication","volume":"20 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2012-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The case of the three usability tests: an experience report\",\"authors\":\"K. Haramundanis\",\"doi\":\"10.1145/2379057.2379063\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"In this paper, we describe three tests used to establish the effectiveness and accuracy of three documents, two for hardware products (affixing labels by customers or customer support to show hardware upgrade status), and one for installation of a software product, usually performed by customers.\",\"PeriodicalId\":447848,\"journal\":{\"name\":\"ACM International Conference on Design of Communication\",\"volume\":\"20 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2012-10-03\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"ACM International Conference on Design of Communication\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/2379057.2379063\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"ACM International Conference on Design of Communication","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/2379057.2379063","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
The case of the three usability tests: an experience report
In this paper, we describe three tests used to establish the effectiveness and accuracy of three documents, two for hardware products (affixing labels by customers or customer support to show hardware upgrade status), and one for installation of a software product, usually performed by customers.