人员分析:一个大型跨国公司工具实施的案例研究

Flávio Henrique Batista de Souza
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引用次数: 0

摘要

人员管理一直是所有组织面临的挑战,在大流行期间,其复杂性有所增加。技术和信息系统是缓解这一问题的工具之一。本文介绍了一个大型矿业公司基于People Analytics的工具实现的案例研究。在该工具的实施过程中,已经应用了几个组织工具来衡量项目效率,如PDCA, 5W2H, SWOT,组织图,流程图等。该方法对公司的管理体系产生了积极的影响,在各方面提供了改进。例如,我们观察到公司在数据和指标管理、责任和流程管理方面的改进。所开展的工作显示了该工具的潜在能力,该工具有助于根据所研究组织的战略制定决策过程。此外,基于对人员管理的数据分析,观察了潜力。其中一个例子是2021年的“黄色九月”(自杀预防)活动,该活动被传播到整个人力资源团队,以保持员工对该主题的内部分析数据、基准工具和分析技术的警惕,以了解员工的行为。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
People Analytics: A Case Study of the Tool Implementation in a Large Multinational Company
People management has always been a challenge for all organizations, and during the pandemic period, there was an increase in its complexity. Technologies and information systems are one of the tools to mitigate this issue. This article presents a case study of a tool implementation based on People Analytics in a large mining company. Several organizational tools to measure project efficiency have been applied during the implementation of this tool, such as PDCA, 5W2H, SWOT, Organizational Charts, flowcharts among others. The positive impact of this approach on the management system of the company has provided improvements in various aspects. For instance, improvements were observed in the management of data and indicators, responsibilities and processes in the company. The work that was carried out showed the potential capacity of the tool which contributed to the decision-making process based on strategies of the studied organization. In addition, potentialities, based on data analysis with a focus on people management, were observed. One of the examples was a campaign action called “Yellow September” in 2021 (Suicide Prevention), which was disseminated to the entire HR team in order to keep the staff alert about the internal analytical data on the subject, benchmarking tools and analytics techniques to learn about the behavior of the employees.
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