Institutional policies: how the market prepares, documents and discloses its guidelines

Methodology: For this study, 12 large institutions were analyzed, of which 5 were public. For this purpose, general and specific questionnaires were sent, such as: “What is the current structure or hierarchy of documents established in the Organization?”, “Is there any formalized classification for Institutional Policies as to its scope or comprehensiveness?”, Are there formal criteria for assessing whether the policy is effectively contributing to the company’s overall objective and values?”, “What are the topics covered in Institutional Policies”,”How is the process of establishing Institutional Policies (elaboration, review, approval ), “Is there a document that describes the sanctions and penalties, in case someone does not follow the Institutional Policies?”. And, from the answers, an analysis and diagnosis report was prepared.