转型的困难:潜在消费者网购障碍研究

C. Saini
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引用次数: 1

摘要

本文的目的是识别和研究阻止潜在在线购物者在线购物的各种风险。共有268名潜在的在线购物者接受了结构化问卷调查。这些受访者来自古尔冈市。采用探索性因子分析和回归分析评估潜在消费者对网上零售的风险认知。研究发现,潜在的网上购物者在考虑网上购物时,会考虑产品风险、隐私风险、时间风险、社会风险和安全风险。在所有这些风险中,潜在在线买家最担心的是安全风险,其次是产品风险、社会风险、隐私风险和时间风险。网上购物行为是研究的因变量。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Difficulty in Transition: Study on Hindrances in Online Shopping for Potential Shoppers
The purpose of this article is to identify and study various risks that stop potential online shoppers to shop online. A total of 268 potential online shoppers were personally surveyed with a structured questionnaire. These respondents were from Gurgaon city. Exploratory factor analysis and regression analysis were used to assess the potential consumers' risk perception towards online retailing. It was found that potential online shoppers considered product risk, privacy risk, time risk, social risk, and security risk to be important while thinking of online shopping. Among all these risks security risks were found to be on potential online buyers' minds followed by product risk, social risk, privacy risk, and time risk. Online shopping behavior was the dependent variable in the study.
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