Driving an ambitious vision with excellence the UAE Government excellence model

Introduction Based on the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, a government excellence model (GEM) has been developed to serve the ambitious vision of the UAE. This vision is for the UAE to be among the best countries in the world and keep pace with leading programs and projects implemented by the Country in the field of governmental development, service development, innovation and future shaping. It also involves coping with the modern trends in public sector administration to reach leadership position in all fields. Since His Highness Sheikh Mohammed bin Rashid Al Maktoum became the Prime Minister of the UAE in 2006, the UAE Government has gone through major development leaps that achieved first leading position for the UAE in government efficiency and raising UAE’s ranking position in global competitiveness indexes. The GEM pillars and criteria were designed and developed based on successful practices applied by UAE Government through structured criteria that inform interested parties wishing to achieve effective leadership position about the programs, initiatives and strategies that need to be adopted and implemented. These have been included within three main pillars: the vision achievement, innovation and enablers. The Model is adopted as a basis for assessing government entities. Therefore, with the GEM, entities can determine their level of maturity toward achieving effective leadership and can identify improvement opportunities, which will help entities in achieving their ambitious objectives. Consequently, entities will be able to express a new way of thinking based on disruptive thinking in planning, implementing and developing government work