Monitoring Strategy for Analyzing the First-Year University Students' Performance According to Their Profiles of Provenance

In 2014, Rey Juan Carlos University (from Spain) has implemented the Service Science, Management and Engineering career. From the study conducted in 2016, the formulated hypothesis that the students' evidenced performance in the different modules of the career (i.e., Fundamentals, Technology, Personal Skills, Services and Companies) is affected by the secondary school modality of provenance. Aimed at monitoring the performance of first-year students of this career, in the present work we propose the use of a Holistic Evaluation Approach for Quality. This approach has a family of integrated evaluation strategies which allows achieving goals for diverse purposes such as to understand, compare, monitor, among others. In a nutshell, a strategy integrates a conceptual base with process and method specifications, which ensures that evaluation projects' results are consistent and comparable over time. Particularly, in this work, we use the monitoring strategy for understanding the performance of students, in the first year of the abovementioned career, from 2014 to 2017 period of time. The yielded outcomes will serve as a basis for the development of a predictive model. This will allow to the University to propose instruments aimed at improving the performance of students regarding the predominant modality of provenance.