危机管理与事件恢复的理论视角(Vassilios Ziakas, Vladimir Antchak and Donald Getz)

Vassilios Ziakas, V. Antchak, D. Getz
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引用次数: 3

摘要

世界总是面临危机,危机过后往往会出现重大的发展或变化。在这方面,任何危机都可以被视为一个转折点或关键时刻,尽管其典型特征是模棱两可、不稳定和对未来的严重担忧。一场危机可能造成持续的生存和社会经济影响;然而,它也通过重新构想和重新配置组织的战略目标,为创造力和创新提供了机会。危机是反思管理办法、决策以及个别组织在其中运作的任何制度的全面稳定和可持续性的适当环境。可以说,任何危机都会促使系统和组织发生变化,其规模和程度类似于其多方面影响。最近的COVID-19大流行是一个多方面危机的典型例子,因为它不仅是一场突发卫生事件。它完全扰乱了社会和商业,给人们的日常生活带来了严重的影响。作为社会反映的活动部门受到了巨大影响。强制性关闭和有关保持社交距离的规定导致无数计划中的活动推迟或取消,从东京夏季奥运会到最小的社区庆祝活动。职业和业余运动都推迟或取消了赛季。包括场馆、演艺人员、商品和服务供应商在内的供应链上各种规模的企业都遭受了巨大的经济损失。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Theoretical Perspectives of Crisis Management and Recovery for Events (Vassilios Ziakas, Vladimir Antchak and Donald Getz)
The world is always subject to crises and many times significant developments or changes occur in the aftermath of a crisis. In this regard, any crisis can be viewed as a turning point or critical juncture, though typically characterized by ambiguity, volatility and grave worries about the future. A crisis can cause continuing existential and socio-economic impacts; however, it also provides opportunities for creativity and innovation by re-imagining and reconfiguring the strategic purpose of organizations. Crises are apposite circumstances for reflection on management approaches, decision-making and the overall stability and sustainability of any system within which individual organizations operate. Arguably, any crisis prompts change to systems and organizations analogous to its scale and extent of multifaceted impacts. The recent COVID-19 pandemic is a case in point of a multifaceted crisis as it is not only a health emergency. It entirely disrupted the social world and its commerce bringing about serious repercussions to the everyday life of people. The event sector, being a mirror of society, has been affected dramatically. Compulsory closures and regulations regarding social distancing led to innumerable postponements or cancellations of planned events, from the Summer Olympic Games in Tokyo to the smallest of community celebrations. Professional and amateur sports alike postponed or cancelled their seasons. Businesses of all scales all along the supply chain, including the venues, entertainers, and suppliers of goods and services, suffered enormous economic losses.
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