承认“我”有利于“我们”:调查团队中正式的个人认可的积极溢出效应。

Ning Li, Xiaoming Zheng, T. Brad Harris, Xin Liu, Bradley L Kirkman
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引用次数: 33

摘要

许多组织使用正式的表彰程序(例如,“月度最佳员工”)作为公开表彰个别员工的杰出表现并激励其继续保持高绩效的一种方式。然而,目前还不清楚在团队环境中强调个人成就对接受者的队友,乃至整个团队是有益还是有害的。从社会影响的角度出发,我们考察了团队中个人正式认可项目的潜在溢出效应。我们假设单个团队成员的认可会通过社会影响过程对其他团队成员的绩效以及整体团队绩效产生积极的溢出效应,特别是当获奖者在团队中处于中心位置时。对24个团队和40个团队(分别为研究1和研究2)的2个实验室实验以及对52个制造团队的现场实验(研究3)的研究结果表明,正式认可团队成员会导致团队成员个人和集体绩效的积极变化。因此,正式的社会认可项目可以潜在地提供超越个体接受者的激励效应。(PsycINFO数据库记录
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Recognizing "me" benefits "we": Investigating the positive spillover effects of formal individual recognition in teams.
Many organizations use formal recognition programs (e.g., "employee of the month") as a way to publically acknowledge an individual employee's outstanding performance and motivate continued high performance. However, it remains unclear whether emphasizing individual achievement in a team context is beneficial or detrimental for recipients' teammates and, by extension, the team as a whole. Drawing on a social influence perspective, we examine potential spillover effects of individual formal recognition programs in teams. We hypothesize that a single team member's recognition will produce positive spillover effects on other team members' performance, as well as overall team performance, via social influence processes, especially when the award recipient is located in a central position in a team. Findings from 2 lab experiments of 24 teams and 40 teams (Study 1 and Study 2, respectively) and a field experiment of 52 manufacturing teams (Study 3) reveal that formally recognizing a team member leads to positive changes in her/his teammates' individual and collective performance. Thus, formal social recognition programs can potentially provide a motivational effect beyond individual recipients. (PsycINFO Database Record
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