{"title":"Pontianak市顾客满意度对电子货币再购意愿的影响","authors":"S. Sumiyati, Zein Zabella","doi":"10.47667/ijppr.v4i1.186","DOIUrl":null,"url":null,"abstract":"This study aims to determine what factors influence consumer satisfaction and e-money repurchase intentions in Pontianak City. Data collection was carried out using a questionnaire that was distributed to 200 respondents using the snowball sampling technique which was then tested using the Structural Equation Model (SEM). The results of the study show that Perceived Usefulness, Perceived Ease of Use, and Trust have a positive and significant effect on Consumer Satisfaction and Repurchase Intention, both directly and using mediating variables.","PeriodicalId":283711,"journal":{"name":"International Journal Papier Public Review","volume":"357 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The Effect of Customer Satisfaction on Repurchase Intention E-Money in Pontianak City\",\"authors\":\"S. Sumiyati, Zein Zabella\",\"doi\":\"10.47667/ijppr.v4i1.186\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This study aims to determine what factors influence consumer satisfaction and e-money repurchase intentions in Pontianak City. Data collection was carried out using a questionnaire that was distributed to 200 respondents using the snowball sampling technique which was then tested using the Structural Equation Model (SEM). The results of the study show that Perceived Usefulness, Perceived Ease of Use, and Trust have a positive and significant effect on Consumer Satisfaction and Repurchase Intention, both directly and using mediating variables.\",\"PeriodicalId\":283711,\"journal\":{\"name\":\"International Journal Papier Public Review\",\"volume\":\"357 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2023-01-13\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"International Journal Papier Public Review\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.47667/ijppr.v4i1.186\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal Papier Public Review","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.47667/ijppr.v4i1.186","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
The Effect of Customer Satisfaction on Repurchase Intention E-Money in Pontianak City
This study aims to determine what factors influence consumer satisfaction and e-money repurchase intentions in Pontianak City. Data collection was carried out using a questionnaire that was distributed to 200 respondents using the snowball sampling technique which was then tested using the Structural Equation Model (SEM). The results of the study show that Perceived Usefulness, Perceived Ease of Use, and Trust have a positive and significant effect on Consumer Satisfaction and Repurchase Intention, both directly and using mediating variables.