Pontianak市顾客满意度对电子货币再购意愿的影响

S. Sumiyati, Zein Zabella
{"title":"Pontianak市顾客满意度对电子货币再购意愿的影响","authors":"S. Sumiyati, Zein Zabella","doi":"10.47667/ijppr.v4i1.186","DOIUrl":null,"url":null,"abstract":"This study aims to determine what factors influence consumer satisfaction and e-money repurchase intentions in Pontianak City. Data collection was carried out using a questionnaire that was distributed to 200 respondents using the snowball sampling technique which was then tested using the Structural Equation Model (SEM). The results of the study show that Perceived Usefulness, Perceived Ease of Use, and Trust have a positive and significant effect on Consumer Satisfaction and Repurchase Intention, both directly and using mediating variables.","PeriodicalId":283711,"journal":{"name":"International Journal Papier Public Review","volume":"357 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The Effect of Customer Satisfaction on Repurchase Intention E-Money in Pontianak City\",\"authors\":\"S. Sumiyati, Zein Zabella\",\"doi\":\"10.47667/ijppr.v4i1.186\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This study aims to determine what factors influence consumer satisfaction and e-money repurchase intentions in Pontianak City. Data collection was carried out using a questionnaire that was distributed to 200 respondents using the snowball sampling technique which was then tested using the Structural Equation Model (SEM). The results of the study show that Perceived Usefulness, Perceived Ease of Use, and Trust have a positive and significant effect on Consumer Satisfaction and Repurchase Intention, both directly and using mediating variables.\",\"PeriodicalId\":283711,\"journal\":{\"name\":\"International Journal Papier Public Review\",\"volume\":\"357 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2023-01-13\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"International Journal Papier Public Review\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.47667/ijppr.v4i1.186\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal Papier Public Review","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.47667/ijppr.v4i1.186","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

摘要

本研究旨在探讨影响Pontianak市消费者满意度与电子货币再购买意愿的因素。数据收集使用问卷进行,该问卷使用滚雪球抽样技术分发给200名受访者,然后使用结构方程模型(SEM)进行测试。研究结果表明,感知有用性、感知易用性和信任对消费者满意度和再购买意愿有直接和显著的正向影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Effect of Customer Satisfaction on Repurchase Intention E-Money in Pontianak City
This study aims to determine what factors influence consumer satisfaction and e-money repurchase intentions in Pontianak City. Data collection was carried out using a questionnaire that was distributed to 200 respondents using the snowball sampling technique which was then tested using the Structural Equation Model (SEM). The results of the study show that Perceived Usefulness, Perceived Ease of Use, and Trust have a positive and significant effect on Consumer Satisfaction and Repurchase Intention, both directly and using mediating variables.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信