Creating and scaling a social innovation: case study of Support My School

Organisations in both for-profit and non-profit sectors are increasingly seeking new ways to create economic and social value to their stakeholders. Social innovations, which are innovations for the wellbeing of society, are a natural choice for partnerships between non-profit and for-profit organisations. However, studying social innovations can be challenging due to the complexity of interactions that take place between different parties throughout this process. The purpose of this paper, therefore, is to examine the creation and scaling up of a social innovation as part of the cross-sector collaborations. Using the Support My School case study we posit three key factors, which determine the success of a social innovation in the Indian context.